Frequently asked questions

Holiday Home Park Operators

Why use Statigo?

Statigo allows you the opportunity to rent all or some of your Holiday Home fleet through a simple to use website www.statigo.co.uk. It offers the people looking to holiday in the UK the ability to view Holiday Parks and Holiday Homes throughout the UK and after checking reviews, facilities and availability to be able to make an informed decision on their next holiday or short break.

Statigo advertises your caravans to rent through a range of different channels and targets people who are looking to holiday in the UK. We aim through traditional and new methods to reach out to the millions of people who look to holiday in the UK every year. We have years of experience in the holiday home sector and thoroughly believe in the product Holiday Home operators offer.

How do you do it?

It’s a very simple process. Type www.statigo.co.uk and take ownership of your holiday park which should be available on the website. Once you have passed through our security checks and we have verified you represent the park you will be able to list your fleet caravans or lodges for a small fee. If your holiday park isn’t listed on the site then contact our team who will be happy to investigate for you or update your facilities if they are not correct.

What if I double book my Holiday Home?

We use a facility were once the customer has decided they want to book its up to you the caravan park to accept the booking, once this is done the calendar automatically updates which makes another booking through Statigo impossible. You can also keep up to date with your bookings in our admin section.

How is payment made?

End users who book through our facility have to agree to our terms and conditions which will cover all bookings.(see our terms and conditions for details) All bookings are made through an external portal which is www.stripe.com and we never have any card details on record.

I have a question you haven’t covered?

We have a dedicated customer service team who are on hand to help with any questions you may have.

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